Employment Screening Services For The Hospitality & Entertainment Industry

Background Checks. Hospitality verification services focus on a candidate’s personal and professional records to find out if he or she has a criminal history of any kind. These employment screenings also provide information about the person’s education, such as where the candidate attended college and the type of degree earned.

Drivers Records Search. Many times, hotels offer shuttle or limousine services while restaurants may provide valet services. It is crucial for hospitality and entertainment employers to learn information, such as whether the candidate has had a suspended or revoked license; three or more moving violations in the last 36 months; any violations including drugs, alcohol or controlled substances within the past 24 months; and other violations that could signal high risk for a business.

Drug Tests. The hospitality industry’s primary focus is creating a safe, warm and comfortable environment for guests. Premier customer service is a key component in creating, maintaining and nurturing such an atmosphere. Since hotel employees, restaurant wait staff and management deal directly with guests, it is important that they are in top form at all times. Many hospitality-based businesses establish strict drug and alcohol policies in the workplace. Initial and random drug tests can help businesses avoid issues such as lost productivity, absenteeism, property damage, poor performance, theft, injuries and low employee morale.

Social Security Search. A Social Security search is important in helping employers identify jurisdictional information used for criminal record searches. Based on information found in credit header reports, these searches tap into information such as prior residences and addresses.

Criminal History Searches. The effort to create and foster a harmonious environment in a hotel or restaurant largely relies on the integrity of employees. A criminal history search arms hiring managers with valuable information as to whether a job candidate was ever involved with theft, sexual harassment, identity theft, fraud, physical violence and drug use.

Sex Offender Searches. A sex offender search is essential in the hospitality industry. Guests staying in a hotel, bed-and-breakfast or resort expect to feel safe and comfortable at all times. Our team searches one of three places for up to level-three sex offenders:

• National Sex Offender Registry
• Sex Offender Database
• State Sex Offender Registries

Credit Reports. A less-than-stellar credit report may not indicate trouble with a job candidate, but it does help paint a more detailed picture. However, poor credit may lead to a sense of desperation that leads him or her to make further poor choices when tending to cash drawers or guests’ valuable belongings. A credit report simply offers hiring managers another piece of information to help make an informed hiring decision.

Our team uses the candidate’s client-provided information such as full name, current and previous addresses, date of birth, known employers, and Social Security number to gather information about bank accounts, any loans, credit card accounts, bankruptcies and more.